Airport & Shuttle Info

Roundtrip Airport Shuttle is $45 per person
One Way Airport Shuttle is $25 per person

**Due to increased security at the Cancun International Airport, we cannot provide transportation services to people who arrive early and stay at a different resort in the area before Strings & Sol. In order to utilize the event transportation, you must be arriving into the airport and immediately traveling to Now Sapphire or Dreams Riviera Cancun.**

Shuttle Info

  • Airport shuttles are non-refundable & must be paid in full at the time it is added to your reservation.
  • Shuttles are ONLY available inbound from the airport on December 5th, 6th, 7th, and 8th.
  • Shuttles are ONLY available outbound from the resort on December 12th and 13th.
  • Transportation is NOT offered during the event on December 9th, 10th, or 11th. 
  • Flight information MUST be entered into your Cloud 9 Account in order for us to arrange your shuttle.
  • If you fail to enter your flight information, Strings & Sol is not responsible if there is no shuttle at the airport for you.  
  • For your return home, your shuttle will be scheduled to depart 3 hrs prior to your flight. This is to give enough lead time in the event of traffic/accidents on the highway.
  • Guests needing ADA accessible transportation should contact the Travel Team at least 30 days prior to the event.
  • Children 2 and under who will sit on your lap are free of charge. There is a charge for children 2 and under who require a car seat. Any child older than 2 years old must have transportation purchased for them. Contact the Travel Team when adding transportation to make arrangements.
  • Shuttle service between Dreams Riviera Cancun & Now Sapphire will be free of charge for guests staying at Dreams. 

Airport Info

  • Book your flights into Cancun International Airport (CUN).
  • Cancun International Airport is approximately 20 minutes away from Now Sapphire & Dreams.
  • Make sure to fill out your Mexico Tourist Card prior to arriving! Some commercial airlines no longer hand out immigration forms onboard so we highly recommend you fill out & print the form online before you head to the airport. This card is free and will ease the immigration process when you land in Mexico!
  • Be sure that you have a valid Passport for your travels to Strings & Sol! Guests of all ages will need one to enter the country.
  • If you do not have a Passport or need to renew the one you have currently, you can do so online.