What is this I hear about a Tourist Tax?

Travelers ages 5 and older are now each required to pay a Tourist Fee of $224 Mexican Pesos (approximately $10-11 USD based on the exchange rate) before departing Mexico. Strings & Sol will provide information on how to pay for this fee closer to the time of the event. Read More

What travel documents do I need?

You MUST have a valid Passport to fly internationally into Mexico. As of the official Strings & Sol announcement, you must have a negative COVID-19 test to re-enter the United States. Read More

What if I misplace my exit card issued at immigration?

If you lose your immigration card prior to arriving at the resorts you will be asked to pay the local VAT tax of 16%. If you lose the card during the event, you will need to purchase a new one upon departure from the Cancun Airport. Pro Tip: Place your immigration… Read More

Are there accessible shuttles available?

Strings & Sol airport transportation offers ADA accessible shuttle options for those in need. Simply purchase transportation at the standard rate and contact the Travel Team to make arrangements at least 30 days prior to the event. Read More

How do I add my flight information?

Click “My Account” at the top of the page, log in, and click the button that says “Enter Flight Info” under your active Strings & Sol reservation. Enter the flight info for you and your guest so we can ensure the smoothest arrival / departure possible. Read More