Travelers ages 5 and older are now each required to pay a Tourist Fee of $224 Mexican Pesos (approximately $10-11 USD based on the exchange rate) before departing Mexico. Strings & Sol will provide information on how to pay for this fee closer to the time of the event. Read More
No. Our shuttle does not run during on December 10th, 11th, & 12th. That said, taxis are readily available at the airport and the resort is only about 20 minutes away. If you are going to be arriving after December 9th, please contact the Travel Team to let them… Read More
You MUST have a valid Passport to fly internationally into Mexico. As of the official Strings & Sol announcement, you must have a negative COVID-19 test to re-enter the United States. Read More
Cancun International Airport (CUN). The resorts are just a quick 20 minute from from CUN. Read More
If you lose your immigration card prior to arriving at the resorts you will be asked to pay the local VAT tax of 16%. If you lose the card during the event, you will need to purchase a new one upon departure from the Cancun Airport. Pro Tip: Place your immigration… Read More
Now Sapphire & Dreams Resort & Spa are both located about 20 minutes from the Cancun International Airport. Read More
No. All guests are responsible for booking their own airfare. Read More
We offer a transportation service that you can add to your reservation. Please note airport shuttles are not included in the cost of your trip. To find more information on organizing a shuttle, click HERE. Read More
Strings & Sol airport transportation offers ADA accessible shuttle options for those in need. Simply purchase transportation at the standard rate and contact the Travel Team to make arrangements at least 30 days prior to the event. Read More
Click “My Account” at the top of the page, log in, and click the button that says “Enter Flight Info” under your active Strings & Sol reservation. Enter the flight info for you and your guest so we can ensure the smoothest arrival / departure possible. Read More
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