Bringing The Family

Can I bring my children?

The more the merrier! Children are always welcome at Strings & Sol! There are multiple pools, beautiful beaches, a waterpark, and kids club – not to mention all the music and event activities – for your whole family to enjoy!

How much does it cost to bring my kids?

  • Rates are based on the age of the child at the event, not at the time of booking the reservation.
    • $299 for children 2 years of age and under
    • $599 for children between ages 3 to 12
    • Children 13 and older are considered adults for this event
  • Kids fees are non-refundable. Be sure your children are attending before adding them to your reservation.
  • Extra nights for children are $99 per child per night
  • If utilizing event transportation, shuttles must be purchased for everyone, regardless of age.
    • Car seats are available for children 2 & under upon request. Indicate this in the Transfer Notes when you enter your flight information at least 30 days prior to arrival.

How do I add children to my reservation?

  • At the time of booking, select your room occupancy based on the number of adults attending.
  • After booking, log into your Cloud 9 Account to fill out the Kids Form and then our Travel Team will reach out to take care of everything.
  • The maximum occupancy for a double room is 2 adults + 2 children or 3 adults + 1 child in a triple occupancy room.
  • Cribs are available upon request and can be noted on the Kid’s Form.

Do the resorts have a Kids Club?

  • Yes! The Explorer’s Clubs at Sapphire and Dreams are open to all children ages 3 – 12.
  • Fully supervised program  – staff members are certified by the Mexican Red Cross in CPR
  • Open daily at 9am ET.

Is there babysitting available?

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