Reservation Add Ons

Can I book extra nights at the resort?

  • NEW for 2022 – Pre nights and post nights are now able to be bundled into your reservation with the cost spread out across the payment plan.
  • One pre-night – December 6th and up to 2 post nights – December 11 & 12 can be booked as part of your reservation.
  • Both Sapphire and Dreams Riviera Cancun are in high demand around Strings & Sol.  We highly recommend booking your pre and post nights on the day you reserve your room.
  • Extra nights are non-refundable and non-transferable.
  • Log in to your account to add additional nights.

How much do pre and post nights cost at Sapphire?

  • $239 per person/per night for Tropical and Premium Tropical View Rooms (double and triple occ.)
  • $379 Tropical and Premium Tropical Rooms (single rate)
  • $259 per person/per night for Partial Ocean View and Ocean Front Rooms (buildings 5 & 6)
  • $279 per person/per night for Premium Ocean Front and Stagefront Rooms (buildings 1-4)
  • $299 per person/per night for Swim Out Rooms (buildings 1-6)
  • $439 per person/per night for Master, Master Swim Out, Presidential & Governors Suites
  • For kids’ extra night pricing click HERE.

How much do pre and post nights cost at Dreams Riviera Cancun?

  • $239 per person/ per night for Tropical View
  • $259 per person/ per night for Partial Oceanview ::  $399 for single occupancy
  • $279 per person/ per night for Deluxe Plunge Pool
  • $289 per person/ per night for Preferred Oceanview
  • $299 per person/ per night for Preferred Oceanview & Pool Front
  • $369 per person/ per night for Preferred Honeymoon Suite
  • $469 per person/ per night for Preferred Master Suite

What does the airport shuttle cost?

We have partnered with a third party transportation company in Mexico to offer airport shuttle options.

  • Roundtrip Airport Shuttle is $49 per person
  • One Way Airport Shuttle is $29 per person
  • Shuttles are ONLY available to the resort on December 6th, 7th.
  • Shuttles are ONLY available to the airport on December 11th, 12th, and 13th.
  • Airport transportation is NOT available during the event.

How does it work?

  • Flight information MUST be entered into your Cloud 9 Account so we can arrange your shuttle.
  • If you fail to enter your flight information, we are not responsible if there is no shuttle for you.
  • In order to utilize event transportation, you must be arriving at the airport and immediately traveling to Sapphire or Dreams Riviera Cancun. We cannot provide transportation to people who arrive before Strings & Sol and stay at a different resort in the area.

What is Travel Insurance and why should I get it?

We strongly urge guests to purchase travel insurance. If we have learned anything in the past couple of years, it’s that you never know what can happen. It’s important to be prepared for anything. Protect your investment and get peace of mind by purchasing travel insurance.

We have partnered with IMG (International Medical Group) to offer three Travel Insurance plan options. Click below to compare the different policies and get quotes. You purchase your policy directly with IMG, any corrections or changes must be directed to them within 10 days of your policy purchase.  Please be sure to read your policy as soon as you receive it by email.

You can add insurance to your reservation at the time of booking or later on, but keep in mind you MUST purchase a plan within 20 days of your initial deposit if you want Cancel For Any Reason coverage, if you have a pre-existing condition, or if you want cancellation because of work to be covered.

What is a Carbon Offset?

  • By purchasing a Carbon Offset you are offsetting the emissions from your personal travel to the event (your carbon footprint).
  • Carbon offsets purchased through Strings & Sol support Trees, Water & People and offer not only an opportunity to reduce your environmental impact, but to also curb deforestation rates, and improve the health of families, and support our efforts to protect and conserve natural resources in Central America and Haiti.
  • Add Carbon Offsets when you book or through your Cloud 9 Account at any time.
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