All water served in the restaurants, buffet, and bars is bottled and all ice is made from an in-house filtration system. There will also be a supply of water in your room when you arrive. The water in your bathroom is fine to shower and brush your teeth but we… Read More
Mexican Pesos. US Dollars are also accepted however your change will be returned in Pesos. Read More
Yes, however your change will be returned in Pesos. Read More
Yep! There is an ATM that dispenses US Dollars located close to the Front Desk at both resorts although we don’t recommend solely relying on the ATMs for cash. Read More
Absolutely! You can do so at the Front Desk with your Passport. Read More
Every room has an electronic safe. We strongly suggest placing your passport, wallet, cash, and all other valuables inside as soon as you arrive. Strings & Sol is not responsible for any lost or stolen items. Read More
Absolutely! Your all-inclusive package covers all food and beverages – including alcohol! Enjoy breakfast, lunch, dinner, snacks, and late night bites at no additional cost. Check out more info on the Now Sapphire’s many restaurants as well as the restaurants at Dreams Resort. Read More
Refer to our cancellation policy HERE. You can also do a name change and transfer your reservation to someone else. It is always a great idea to purchase travel insurance to protect yourself from the unexpected. Read More
Reservations are only necessary for dining at the Hibachi tables. Read More
Complimentary room service is available at Dreams Resort & Spa 24 hours a day! Room service is not available at Now Sapphire, however there will be late night food available after the shows. Read More
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